What gets a reply
- Corrections, with the piece and the sentence you think is wrong.
- Questions about something we recommended — especially if it failed on you, which is information we want.
- Tips about a product, material or habit worth looking into.
What does not
- Guest post offers, link insertions, and paid placements. We do not publish them.
- Press releases with no product attached.
- Requests to remove a critical mention. We will correct a factual error; we will not remove an opinion.
Brands and agencies
We do not sell coverage, and we do not accept payment to include a product. If you make something that solves a problem we write about, send the specification — not the campaign deck. If we write about it, the link will be a normal editorial link or an affiliate link, never a paid one.
We are a small team and answer most mail within a few days. If you have not heard back in a week, write again — it means the message was missed, not refused.